As a first-time user, or if you have forgotten your password, you must create a password for accessing the site.

Requirements For Creating a Password

Passwords must:

  • be at least 8 and no more than 20 characters long.
  • contain at least one upper-case character.
  • contain at least one lower-case character.
  • contain at least one number.
  • not repeat any of your previous 6 passwords.

Additional Tips

  • Your password should be easy for you to remember without writing it down, but difficult for others to guess.
  • Avoid words in any language, slang, dialect, jargon, etc.
  • Do not base your password on personal information, names of family, names of pets, etc.
  • Do not use terms related to your activities or hobbies.
  • When changing your password try to make a complete change of topic and wording.

To create or reset your password, provide the information below:

User ID:  
Home ZIP Code:  
Birth Date:      
New Password:
Retype New Password:

If you have a problem creating or resetting your password, please contact the BenefitConnect COBRA Service Center at 1-877-29-COBRA (26272).

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